Welcome to Memory Vault. We respect your privacy and are committed to protecting your personal data. This policy explains how we collect, use, and safeguard your information when you use our platform.

a. Personal Information

• Name
• Email address
• Phone number (including WhatsApp)
• Billing and payment details

b. Content Data (Memories)

• Photos, videos, text entries, voice notes
• Content shared via WhatsApp or manual uploads
• Metadata (timestamps, captions, tags)

c. Usage Data

• Device information
• IP address
• Browser type
• User interactions

• Provide and improve services
• Store and organize memories
• Generate books, reels, and outputs
• Process subscriptions and payments
• Enable gifting features
• Send updates and support messages
• Ensure security and prevent misuse

• We process only content you voluntarily share
• No access to private chats beyond submissions
• Handled per WhatsApp policies

We do not sell your personal data.

• Payment processors
• Cloud storage providers
• Analytics tools
• Legal authorities (if required)

• Industry-standard encryption
• Secure infrastructure
• No system is 100% secure

• Stored while account is active
• Retained for legal/operational needs
• Deletion available upon request

• Access your data
• Correct inaccuracies
• Request deletion
• Withdraw consent

Contact: support@memoryvault.in

• Improve experience
• Track usage
• Enhance performance

Memory Vault is not intended for users under 13. We do not knowingly collect data from children.

We may update this policy occasionally. Updates will be reflected on this page.

For any questions or concerns:
📧 support@memoryvault.in